Customer Service Specialist needs 2+ years experience
Customer Service Specialist requires:
35 WPM
10 key
Phones
Customer service

Customer Service Specialist duties:
Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Develop a strong knowledge of our product portfolio and procedures
Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.