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Customer service assistant Location: US-CA-Westlake Village - 91362 Email Job
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We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.
Responsibilities:
Ensuring company policies are followed.
Optimizing profits by controlling costs.
Hiring, training and developing new employees.
Resolving customer issues to their overall satisfaction.
Maintaining an overall management style that follows company best practices.
Providing leadership and direction to all employees.
Ensuring product quality and availability.
Preparing and presenting employee reviews.
Working closely with the store manager to lead staff.
Overseeing retail inventory.
Assisting customers whenever necessary.
Organizing employee schedule.
Requirements:
High school or equivalent education level.
Stable work history.
Must be self-motivated and possess the desire for self-development.
Have the ability to work autonomously when required.
Be a team player.
Be dedicated to customer satisfaction and a great customer experience.
Experience as an assistant store manager or with retail store management.
Carol Jarrett
Albert's Jewelers
1125 Lindero Canyon Rd Westlake Village, CA 91362 Phone: 2192742280
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