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Remote Chat Support Agent (Remote) Location: US-CA-Mountain View Email Job
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Responsibilities:
• Respond to customer inquiries via chat in a timely and professional manner
• Provide accurate information and job opportunities
• Assist users with navigating our platform and resolving any issues they encounter
• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
• Collaborate with team members to continuously improve support processes
• Document and escalate complex issues to the appropriate departments when necessary
• Participate in training sessions to stay updated on product knowledge and customer service best practices
Requirements:
• No degree required
• No prior experience needed; we will provide comprehensive training
• Excellent written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work independently and as part of a team
• Reliable internet connection and a quiet workspace
• Positive attitude and a willingness to learn
Benefits:
• Competitive hourly pay ($15-$18/hr)
• Flexible work-from-home schedule
• Comprehensive training program
• Opportunities for growth and advancement within the company
• Supportive team environment
• Access to exclusive gig opportunities
bloomreach inc
bloomreach
700 E El Camino Real 130 Mountain View, CA 94040 Phone: 2056368112
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