Boomerang Marketing is a leader in the Promotional Products and Services Industry with a proven history, providing innovative product solutions and strategic promotional expertise to a vast range of clients.

Overview:

We are currently looking to fill the Administrative Clerks Supervisor position with a candidate who is highly organized, has a strong customer service focus, and a deep knowledge and understanding of the Promotional Products industry.

Responsibilities:

Providing exemplary Customer Service; Establishing rapport with existing and potential customers
Resolving work-related issues concerning Inside Sales and Customer Service, including complaints, inquiries, transaction processing
Train workers in job duties and company procedures
Project/Order management from commencement to completion
Working closely with industry vendors and decorators to ensure projects are completed to meet customer timelines and satisfaction
Ensure all artwork and required order information is received and processed promptly to meet delivery deadlines
Providing support to the production and sales departments with customer feedback and technical inquiries

Required Experience and Skills:

Post Secondary Education
3 years industry experience Mandatory
3 years Quickbooks Desktop
Goldmine CRM Mandatory
Adobe Illustrator
Technical knowledge in multiple decoration processes used within the industry - Required
Exceptional communication skills both written and verbal
Effective multi-tasking & time management skills; proven ability to effectively prioritize work flow

This is a full time position NO remote work