Key Competencies/Success Factors: Excellent oral and written communication skills. Very good problem solving skills. Very good customer service and interpersonal skills. Excellent computer skills Microsoft Office, Excel and Access software packages. Works well under pressure. Detail oriented. Flexible and able to juggle and prioritize work assignments. Very good grammar and proofreading skills. Strong time management and organizational skills. Ability to consistently meet deadlines. Self-motivated and able to work independently.