Qualifications:
Bachelors degree
A minimum of 2-3 years experience working as a project coordinator (Not required as a project manager)
The ability to work under pressure and complete tasks in a timely and accurate manner
Excellent facilitation skills, including meeting content and agenda
Good problem solving, organizational, written, oral and communication skills. Articulation is the key

Responsibilities:
This person would be part of Level 2 support team (Business support for production issues).
Take E2E ownership of production tickets(From Analysis till closure)
Act as an interface to Business, Technology, Global Production Assurance & various stakeholders
Clearly articulate the Problem statement & resolution in both business and technical teams
Create and maintain comprehensive project documentation, plans and metrics/reports to management