This individual represents the Company and is client-facing throughout the day. Company clients dispatch their employees to our screening facilities for drug testing, background screening, and identification badging required for access to certain construction job sites in the Dallas area. This position administers duties at our Farmers Branch, TX facility as well as local access-control jobsites in the DFW area. Candidates must also be available to travel to the company's Arlington facility, as needed. (Travel expenses are reinbursed)

Main Job Duties

-Speaking directly with clients and clients' employees

-Participate in virtual team meetings with corporate employees and management

-Heavy data entry in Company's proprietary operating system

-Microsoft Outlook, Teams, and Excel

-Perform hands-on drug screening services

-Package drug test specimens for shipment to testing laboratory and complete drug test chain-of-custody forms

-General upkeep and cleaning of the facilities

-Front line customer service - in person, telephone, email

-Print and mail client photo identification badges

-Processing of background check and drug test results

-Onsite badging support for clients

-Onsite drug testing services for clients

Strengths (link removed) Successful employees are outgoing, pay close attention to detail, skilled at operating in fast-paced environments, understand how to treat customers with respect even in stressful situations, and possess excellent written and oral communication skills.

Competencies

-Customer/Client focused

-Spanish speaking

-Technical capacities include MS Office 365, Microsoft Teams

-Positive attitude all day, every day

-Reliable and on time to work every day

-Must be able to open the facility or close the facility regularly (M-F)

-Fit with our company culture

Additional Requirements

-Reliable transportation

-Valid driver's license

-Must pass a background check and drug test

-Must be eligible to work in the U.S.

-Must be able to lift 50 pounds

-High School Diploma, GED, or 5-years' experience as a drug test technician

Ability to travel regionally for the company which could include a couple days/night stay to fill in within a company jobsite would be a plus. Travel expenses reimbursed.