Job Description: Customer Service Representative (Mathura)

We are looking for a highly motivated and skilled Customer Service Representative to join our team in Mathura. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients and customers.

Responsibilities:

• Responding to customer inquiries via phone, email, and in-person
• Providing accurate information about our products and services
• Resolving customer complaints in a timely and professional manner
• Processing orders, forms, and applications
• Maintaining customer records and updating databases
• Collaborating with other departments to ensure customer satisfaction
• Meeting customer service targets and goals

Requirements:

• Proven customer service experience
• Excellent communication and interpersonal skills
• Ability to handle stressful situations and difficult customers
• Strong problem-solving skills
• Proficiency in Microsoft Office and customer service software
• High school diploma or equivalent; college degree preferred

Contact 7983606465