Title: Exchange/ O365 Admin - Onsite
Location: Fort Lauderdale, FL, USA
Length: Long term
Restriction: W2 or C2C

Description:

*** Webcam interview *** ***long term project initial PO for 1 year with multiyear extensions *** *** Onsite *** Locals/relocate

*** possible contract to FTE; Contractor must also be a permanent resident or citizen due to security

DESCRIPTION:

Under administrative direction, this is specialized information systems work supporting the architecture and management of the messaging operating infrastructure and platforms using servers, desktop computers and mobile devices within the Broward Sheriffs Office. Position is responsible for managing recipients, mailboxes, transport, mail flow, administrative roles, threat protection, compliance, migrations, interfaces, and client connectivity. Position performs directory integration to ensure user functionality of the related systems. Work involves building, configuring, and troubleshooting messaging system enhancements, application deployments and infrastructure up grades. Position provides hands on system administrative support, system maintenance and operations support. Perform related work as directed.

DUTIES AND RESPONSIBILITES:

Supports all messaging platforms running in the cloud and on premise messaging systems, including Microsoft Exchange in an enterprise hybrid environment, Microsoft Outlook, Microsoft 365, Active Directory administration, messaging archivers, and text message capture. Knowledge and hands on experience with Windows Server administration, Microsoft SCCM are highly desirable.
Architects, designs, deploys, installs, configures, modifies, administers, maintains, monitors, sets alerts, optimizes, upgrades, updates, patches, virtualizes, secures, protects, migrates, interfaces, tests, documents, troubleshoots and remedies, cloud based, on premises, and mobile messaging systems, and platforms necessary to support the daily and strategic operations of the agency.
Vendor administration of the various messaging system vendors. Ensure monthly communication meetings are held to keep up to date on the vendors Roadmap, perform quarterly system health checks on all messaging systems, maintain all messaging systems on current and supported versions, ensure all system are on vendor annual maintenance and support.
Demonstrated ability to author, review, revise, and update technical documentation related to messaging systems. This includes reviewing contracts, writing technical statements of work, and creating policies and procedures.
Provides troubleshooting, root cause analysis and resolution for Level 2 and 3 requests for messaging systems.
Respond and fulfill requests for public records contained in BSO messaging systems.
Mentor and coach other ITD team members as needed.
Provides reports to ITD management as requested.
Collaborate with ITD Project Management Office on messaging system projects and initiatives.
Stays current with the latest threats, attacks, and vulnerabilities to messaging systems and platforms. Collaborates with ITD Cybersecurity team to ensure messaging systems meet ITD Cybersecurity requirements.
Ensure that messaging systems are kept patched in a timely manner on a consistent basis.
Ensures that all BSO messaging platforms and systems maintain compliance with Federal, State, and local laws, FBI and FDLE CJIS guidelines, CALEA certification, and industry best practices.
Excellent communication, facilitation, organization, planning, and follow through skills.
Monitors and reports on progress and benefits of implemented technologies.
Ability to work On call for messaging related issues after normal business hours.
MINIMUM TRAINING AND EXPERIENCE:

Bachelors degree in Computer Science, Information Systems, or related field; supplemented by a minimum of four (4) years progressively responsible experience with systems and security administration of Microsoft 365 and Microsoft Active Directory in an enterprise environment. Experience working in and supporting public safety organizations is preferred. Knowledge and hands on experience with Microsoft SCCM, and Windows server administration is also highly desired.