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Store Supervisor Location: CA-BC-Merritt Email Job
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Esso strives to fuel journeys of all sizes with quality products and exceptional service. As a gas station and retail chain, Esso provides convenient shopping experiences and reliable fuel. We're committed to creating a welcoming environment for our customers and fostering a culture of excellence. Our commitment to service excellence extends beyond the pump and into our retail stores, where we offer a range of products to meet our customers' needs. We are currently looking for a Store Supervisor to ensure the smooth operation of our retail store and uphold our high service standards. From managing inventory and overseeing daily operations to leading a team of dedicated employees, you'll make a meaningful impact every day. We're looking for individuals who are passionate about delivering exceptional service, possess strong leadership skills, and thrive in a fast-paced environment. If you're ready to join a dynamic team and be part of a company that values integrity, teamwork, and customer satisfaction, we invite you to explore career opportunities with Esso. Join us at Esso and be part of a company that's not just fueling journeys, but also empowering careers.
Employer Information
Companys Legal Name: 1398201 BC Ltd.
Companys Operating Name: Merritt Esso
Website: (link removed)
Business Address: A-3683 Dewolf Way Merritt BC V1K 1C4
Position Description
Position: Store Supervisor
Type of employment: Full-Time; Permanent
No of positions: 2
Anticipated Start date: As soon as possible
Work Location: A-3683 Dewolf Way Merritt BC V1K 1C4
Salary and Benefits
Salary: $23.50 per hour
Overtime and Vacation Pay
Stable & full-time employment
Work-life balance through flexible and accommodating work environment
Employee discount on fuel and products
Job Responsibilities
Coordinate with team members to assign responsibilities for stocking, cleaning, labeling, and decorating the store.
Supervise and coordinate all sales transactions between staff and cashiers to ensure a smooth customer experience.
Attend to customer queries and complaints in person or over the phone, addressing issues like employee behavior, product availability, and returns.
Facilitate resolution of escalated customer service issues.
Operate the cash register, handling payments through cash, debit cards, and credit cards.
Assist with authorizing special payment methods like cheques and managing merchandise returns.
Prepare inventory orders based on current stock levels to keep the store well-supplied.
Prepare daily reports to track sales volumes and merchandising effectiveness.
Assist in the hiring process for new staff members and oversee their sales skills training.
Hold regular team meetings to discuss performance metrics, customer feedback, and workflow improvements.
Maintain optimal store conditions by upholding visual merchandising standards and managing in-store promotions.
Implement loss prevention strategies to minimize theft and fraud risks.
Perform any other duties required for the store's successful operation.
Job Requirements
Completion of Secondary School.
Demonstrated experience in similar field.
Excellent communication and interpersonal skills.
Strong leadership and customer management abilities.
Customer service oriented.
Strong customer service skills.
Ability to multi-task and juggle priorities.
Availability to work a variety of shifts including weekdays and weekends.
How to apply?
Interested candidates are welcome to apply by email or in person.
Email: (link removed)@gmail.com
In Person: A-3683 Dewolf Way Merritt BC V1K 1C4
As an equal-opportunity employer, we welcome all applicants. We strive to create a culture of inclusion and support for everyone. We understand the value of a diverse workforce to customers and employees. By supporting diversity and inclusion, we will encourage and support you in being who you are.
1398201 BC Ltd. Dba Merritt Esso
A-3683 Dewolf Way Merritt, BC V1K 1C4
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