Company Overview

AANLEY SERVICES PRIVATE LIMITED specializes in providing best and high-quality solutions to our clients across various industries. With over 6+ years of experience in the industry, we have successfully placed candidates in various roles. Our goal is to deliver a complete human resource solution in accordance with our clients' needs. AANLEY SERVICES PRIVATE LIMITED has 2-10 employees and belongs to the IT Services and IT Consulting industry.

Job Overview

We are hiring a Telecaller to join our team at AANLEY SERVICES PRIVATE LIMITED. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling customer inquiries, and generating leads. This is a full-time position located in Mumbai, Maharashtra, India. We are looking for a fresher with less than 1 year of experience in a similar role.

Qualifications and Skills

• Excellent communication and interpersonal skills
• Strong persuasive and negotiation skills
• Ability to work in a target-driven environment
• Good knowledge of customer service principles
• Basic computer skills
• Ability to handle multiple tasks and prioritize workload
• Positive and enthusiastic attitude
• Ability to work well in a team
• Familiarity with CRM systems is a plus

Roles and Responsibilities

• Make outbound calls to potential customers and promote our products/services
• Handle customer inquiries and provide accurate information
• Generate leads and follow up with potential customers
• Maintain a database of customer information and update it regularly
• Achieve sales targets and contribute to the growth of the company
• Build and maintain positive customer relationships
• Handle customer complaints and resolve issues
• Stay updated on product knowledge and market trends
• Collaborate with the sales team to meet organizational goals