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Support Coordinator Location: US-GA-Rochester - 14626 Email Job
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Support Coordinator needs 1-2 years experience in customer-facing role through either customer or service or sales role
Support Coordinator requires:
• 1-2 years experience in customer-facing role through either customer or service or sales role
• Ability to multi-task and manage multiple conflicting priorities
• Ability to maintain composure through stressful situations
• Proficient in Microsoft applications
• Excellent written and oral communication skills required.
Support Coordinator duties:
• Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit
• Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts
• Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts
• Create and monitor strategic reporting to support the sales organization
Ella Francis
Global Channel Management, Inc.
3961 Floyd Raoad SUITE 300377 Austell, GA 30106 Phone: 6784026444
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