Business Name:
GenieAll

Job Title:
Application Support Analyst/System Support Analyst

Job Location:
Etobicoke, ON, M9C 5K5

Wage:
$46000 Annually

Hours:
30 hours per week

Employment Terms:
Permanent employment, Full time

Job Start Date:
Starts as soon as possible

Benefits:
Health Benefits

Vacancy:
1

Job Requirements:

Languages:
English

Education:
Secondary (high) school graduation certificate

Experience:
Experience an asset

Work setting:
Consulting firm

Responsibilities:

Tasks:
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations
Manage incidents

Additional information:

Work conditions and physical capabilities:
Tight deadlines
Repetitive tasks
Attention to detail

Personal suitability:
Judgement
Organized
Team player

Benefits:
Health benefits
Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Employment groups:
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for Persons with Disabilities:
Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for Newcomers and Refugees:
Provide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths:
Provides awareness training to employees to create a welcoming work environment for youths

Support for Veterans:
Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people:
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers:
Provides staff with awareness training to create a welcoming work environment for mature workers

Support for Visible Minorities:
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Who can apply to this job?
Only apply to this job if:
• You are a Canadian citizen a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply:
By email
careers.genieall@gmail.com