We are a dynamic, fast-paced, customer-focused flooring company expanding its operations. Our team is responsible for arranging schedules with customers and installers to perform work at residences and commercial sites.

Responsibilities and Duties

• Contacts customers to schedule installs and to confirm the appointment;


• Schedules installer work orders for completed projects;


• Confirms material orders are ready for installer pickup;


• Re-schedules delayed installs with customer and installer; and


• Updates system on all scheduled installations and schedule changes.

Qualifications and Skills

Our ideal candidate will have:

• Experience in setting appointments via phone (experience in the home renovation industry highly preferred);


• Excellent customer service skills with the ability to communicate well orally and in writing;


• Ability to work independently and as part of a team;


• Ability to multi-task and ensure follow-up;


• General knowledge of the Lexington and surrounding areas;


• Computer skills, preferably using Gmail or Outlook;


• Ability to work in a fast-paced, high-pressure environment and


• Knowledge of Flooring - preferred but not necessary