Hi, Hope You are doing well, Please find the job description below and kindly let me know if it suits you. JOB ROLE: Desktop/PC Technician LOCATION: Hagerstown, MD- Onsite INTERVIEW: Phone/MS Teams DURATION: 6 months+ Job Description: * Installation and moving of PC equipment as well as preparing equipment for disposal Software installation, OS upgrades , antivirus and windows patch updates. * Printer and other peripheral installation * Asset management and inventory update * Troubleshoot, repair, and maintain software applications, OS, printers, peripherals & infrastructure * Escalation from Helpdesk for OS and application support including in-house, 3rd party applications and market data applications. * Infrequently, the person will have to extend support after office hours (evenings, weekends) to repair systems or troubleshoot problems * Participate in outage escalation * Provide vendor escort Floor Support * Create and maintain support documentation * Interacting with other support groups (local and global) within the firm across multiple platforms * Assist Corporate Services with receiving IT equipment from the loading dock, update inventory * Multimedia support/assistance in town hall setup or office event Technical Skills: Image a Machine (laptop / Desktop) Knowledge of SCCM DNS and DHCP Group Policy experience in configuring the new laptop/Desktop