What we offer you:

• Competitive salary with performance-based bonuses


• Comprehensive training and ongoing support


• Career development opportunities


• Friendly and collaborative work environment


• Healthcare benefits and retirement plan

Key responsibilities:

• Provide exceptional customer service via phone, email, and chat


• Address customer inquiries and resolve issues in a timely manner


• Process orders, returns, and exchanges accurately


• Maintain customer records and update account information


• Collaborate with other team members to improve overall customer satisfaction

What you bring to the team:

• Prior experience in customer service or a related field


• Excellent communication and problem-solving skills


• Ability to multitask and work efficiently in a fast-paced environment


• Attention to detail and strong organizational skills


• Proficiency in Microsoft Office and CRM software


• Positive attitude and willingness to learn and grow