POSITION SUMMARY
Provide expert service in a safe, conscientious, and professional manner while striving to exceed our high-end, commercial real estate customers’ expectations. Assist in providing project management and leadership with the Service Department. Follow professional development plan to accomplish individual goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Troubleshoot, diagnose, and repair commercial HVAC equipment, including but not limited to the following: 
  
  
  
  • 40 – 100-ton package units
  • WSHP 
  • VAV and FPB
  • VRF systems
  • Boilers
  • Pumps
  • Air-cooled and water-cooled chillers
  • Cooling towers 
  • Self-contained units
  • Variable frequency drives
  
  

• Provide excellent craftsmanship and quality of work
• Maintain a safe and clean work environment, including the proper use of PPE
• Maintain a fully stocked and clean company vehicle
• Coordinate and maintain company-issued tools and equipment 
• Manage assigned projects, including coordinating with Account Managers and Service Coordinator for parts, subcontractors, and labor
• Arrange and communicate daily schedule with Service Coordinator
• Complete accurate timecards, service activities, and inspection reports
• Regularly communicate with team, Service Coordinator, and Service Supervisor
• Regularly communicate with customer regarding arrival, issues found, and departure
• Inform Inside Sales of proposals needed for issues found and recommended repairs
• Other duties, as neededMINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
  
• 5+ years of commercial/industrial HVAC experience
• Associates degree, or equivalent experience and training
• Demonstrate effective leadership, communication, and project management skills
• Tech registration with TDLR
• EPA Universal Certification
• Provide basic hand tools, i.e. gauges, meter, screwdrivers, wrenches, pliers, etc.
• Basic knowledge of Microsoft Outlook, Microsoft Teams, and a smartphone
• Ability to perform basic trouble shooting/system analysis
• Self-sufficient, while maintaining team structure
• Driven and passionate about our company vision and serving our customers
• Willing to seek training, coaching, and expand knowledge of the industry
• Flexibility to work overtime and weekends, as needed
• Ability to pass a background check and drug test
• Possess a valid driver’s license with a minimum of 3 years of registered driving history

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Must be able to lift and maneuver large, heavy equipment, parts, and tools, weighing in excess of 50 lbs.
• Must be able to work on ladders, lifts, and from high elevations
• Must be able to work in confined spaces
• Must be able to work in extremely hot and cold climates