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Health Insurance Telecaller Team Lead
Location:
IN-Hyderabad
Jobcode:
653cc95bada6c80880c16838
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Company Overview


LMV Financial Services Pvt Ltd is a leading financial services company that has been providing affordable loans with affordable interest rates since its establishment in 2015. Our main goal is to make our customers happy by continuously striving to provide the best services. In 2018, our Life Insurance and Health Insurance products became best sellers in the market. With the launch of LMV Insurance Broking Services, we aim to protect our customers and their families' future from uncertainties.


Job Overview


We are seeking a dynamic and experienced Health Insurance Telecaller Team Lead to join our team at LMV Financial Services Pvt Ltd. As the Team Lead, you will be responsible for leading a team of Health Insurance Telecallers and ensuring the achievement of sales targets. The ideal candidate should have 1 to 3 years of experience in health insurance sales, possess excellent communication skills, and be capable of motivating and guiding team members.


Qualifications and Skills


  • Proven experience of 1 to 3 years in health insurance sales
  • Excellent verbal and written communication skills
  • Strong leadership and team management abilities
  • Ability to motivate and inspire team members
  • Good knowledge of health insurance products and market trends
  • Exceptional customer service skills
  • Analytical and problem-solving skills
  • Ability to handle pressure and meet targets
  • Proficient in MS Office and CRM software


Roles and Responsibilities


  • Lead and supervise a team of Health Insurance Telecallers to achieve sales targets
  • Train and provide guidance to team members on effective sales techniques and product knowledge
  • Monitor and analyze team performance, identifying areas for improvement and implementing corrective measures
  • Conduct regular performance evaluations and provide feedback and coaching to team members
  • Handle escalated customer queries and complaints to ensure customer satisfaction
  • Collaborate with the sales and marketing team to develop and implement strategies to increase sales
  • Ensure adherence to company policies, procedures, and regulatory requirements
  • Stay updated with industry trends and competition to provide market insights and suggest improvements



Intrested Candidates can drop there Resume through whatsapp @ 8639014895



LMV Financial Services Pvt Ltd

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