Report this Job
Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to todays complex healthcare challenges. Our culture is fueled by passion and driven by purpose.
Service Support Facilitator (Remote)
- Are you an experienced Service Support Facilitator looking for a new challenge?
- Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?
If so, you might be our next new team member!
Who we need:
The QRTP Service Support Facilitator answers calls from community members who are seeking support to ensure their child is receiving the proper level of behavioral health services. The service support facilitator assesses the child/family via the telephone and/or face to face to gain information to determine which level of care best meets the childs needs. Clinical interviewing and assessment skills required.
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
Singularly Focused. Mission Driven.
Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.
We do this through our people.
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Benefits are a key component of your rewards package. Our benefits are designed to provide you additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
What youll do:
1) Develop process, conduct and appropriately document member assessments within prescribed timelines
2) Develop/enter assessment data into the a web system
3) Develop/participate in inter-rater activities to ensure consistency in the administration of the assessment instruments and adherence to assessment protocols
4) Develop and conduct training with provider agencies and other stakeholders as needed/assigned
6) Complete special projects as assigned
7) Other duties as assigned.
What youll need:
Required Qualifications
- Bachelors Degree in a related healthcare field
Knowledge, Skills, Abilities
- Applicant must possess knowledge of person-centered planning fundamentals. Applicant must have a familiarity with computer applications and be able to navigate through multiple screens and have the ability to maintain confidentially standards and HIPAA compliance when evaluating all pertinent issues.
Experience
- 2+ years of experience working with children receiving mental health service and possess knowledge of Child Welfare, Behavioral Health and Medicaid policies and procedures.
Thank You!
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.eran.
Keystone Peer Review Organization, Inc.
