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ServiceNow Admin Miami West Palm Beach or Juno Beach FL year con
Location: US-FL-Miami
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Role: ServiceNow Admin

Locations: Miami, West Palm Beach or Juno Beach, FL

Duration: 1 year contract

Job Responsibilities:

• Design, implement, and maintain ServiceNow Discovery schedules and jobs
• Configure and customize ServiceNow Discovery probes and patterns to identify and import new IT assets into the CMDB
• Monitor and troubleshoot Discovery jobs to ensure accurate and efficient data collection
• Ensure data integrity and accuracy in the CMDB by conducting regular data quality assessments
• Troubleshoot Discovery logs and data to resolve issues
• Collaborate with the IT Operations and Asset Management teams to identify and resolve data discrepancies
• Document processes and procedures related to ServiceNow Discovery and CMDB management
• Perform operational activities in support of configuration management policies and procedures

Qualifications:

• 5+ years of experience in ServiceNow Discovery and CMDB management
• Strong understanding of ServiceNow Discovery and MID Server configurations
• Experience with scripting and automating discovery processes
• Knowledge of network protocols and operating systems
• Working understanding of ITSM and ITIL frameworks
• Excellent analytical, problem-solving, and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical, critical thinking and problem solving skills
• ServiceNow certification is a plus

Lorven technologies

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