FrontStreet provides facility maintenance repair services, including locks, plumbing, electrical, and handyman services, with 24/7 availability and quick response times for national retail stores and other clients.

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional service and resolving customer inquiries in a timely manner.

We provide an updated office with a great team, fun team building experiences, paid training, an exceptional benefit package starting after 30 days of employment, and generous paid time off.

Weekend Overtime Shifts available.

Duties:

- Respond to customer inquiries via phone and/or email
- Process orders accurately and efficiently
- Perform data entry tasks to update customer information
- Maintain a high level of professionalism and customer service at all times

Required Skills:
- Experience in a customer service role
- Strong organizational skills
- Proficiency in computerized systems for order and data entry
- Familiarity with Google Suite or similar office software

Hours - Mon-Fri, 9:30 AM to 6 PM; One late night per week (until 7 pm)

This position is NOT remote or hybrid and requires you to work from our Bohemia, NY office.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Paid time off
Parental leave
Referral program
Vision insurance