Personal Lines Insurance - Customer Service Representative
Office location Altoona, PA

Our Client, a very well-established, local Independent Insurance Agency is seeking an outgoing, client focused, and detailed oriented Personal Lines Customer Service Representative who is licensed in property and casualty insurance.

Qualifications:

• *Active Property & Casualty license required or if currently studying for this license test must hold upon hire.


• Previous customer service experience in personal lines required


• Strong computer knowledge and excellent typing skills


• Professional and friendly customer service experience required


• Must be enthusiastic, confident, outgoing, and highly motivated


• Strong ability to communicate clearly via written and verbal communications


• Must be able to multi-task and meet deadlines


• High School diploma or GED is required

Responsibilities:

• Inbound and outbound calls to and from insurance customers


• Assist customers in answering general insurance questions, quoting and processing endorsements, renewal processing, assist writing producer as needed, general CSR duties


• As an Independent Insurance Agency this agency will contact various Insurance Companies


• Input data and Process paperwork via written and electronic communications


• Focused on personal lines of insurance

Schedule and Compensation Overview:

• Monday - Friday 9:00am to 5:00pm


• Salaried position based on experience plus annual bonus potential

• Individual Medical, Dental, and Vision coverage the 1^st of the month following 60 days of employment


• 401k with company 4% matching


• Company paid Life and Disability insurance


• Eligible to earn paid time off and holiday pay