Marsh Operations team is seeking candidates for the following position based in the Tianjin office:


Senior Analyst Operations



What can you expect?

This role will be responsible for analyzing business pain points and identifying areas for improvement. He/she possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems.
Exciting opportunity to be part of the experienced and dynamic team with diverse backgrounds and strengths.
Benefit from a comprehensive training and development plan to enhance your skills and career growth.


What is in it for you?

Enjoy a range of benefits that contribute to your overall well-being and work-life balance.
Opportunity for advancement on multiple career paths within the organization.


We will count on you to:

Requirements Gathering Collaborate with stakeholders to understand their needs and gather detailed business requirements.
Data Analysis Analyze data to identify trends, patterns, and insights.
Process Modeling Develop and document business process models to illustrate current and future states.
Solution Development Propose and design system and process solutions that meet business needs and objectives.
Implementation Support Work with IT and other departments to implement solutions and ensure they align with business goals.
Stakeholder Communication Communicate findings, recommendations, and project updates to stakeholders and executives.
Documentation Create detailed documentation of business requirements, processes, and solutions.
Quality Assurance Participate in testing and validating new systems and processes to meet business requirements.
Continuous Improvement Identify opportunities for process and system improvements and contribute to ongoing optimization efforts.


What you need to have:

Strong analytical and problem-solving skills
Proficiency in data analysis tools and techniques
Excellent communication and interpersonal skills
Ability to work collaboratively with cross-functional teams
Experience with business process modeling and documentation tools.
Knowledge of project management methodologies and tools
Detail oriented and driven
Bachelor's degree in Business Administration, Information Technology, or a related field
Minimum of 5 years of experience as a Business Analyst or a related role

Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit (link removed), follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In the recruitment process, Marsh McLennan does not restrict a position to a particular gender, does not inquire or investigate the marital or maternal status of female candidates, does not impose any limitations on marriage or childbirth, does not use marital or maternal status of a condition for hiring, and does not raise the qualification standard for female candidates.

When you apply for a position with us, we must obtain Personal Data, which is any data that can directly or indirectly lead to the identification of a specific individual, such as your name, contact information, employment history, education information, work skills, and licensure and certifications (if applicable). We also collect any other information you have provided in your CV, covering letter, application form, or during an interview (if applicable). Marsh McLennan limits the Personal Data that it collects to that which is relevant and proportionate for the intended purpose. Where necessary and permitted or required by law, we may collect Personal Data deemed sensitive under applicable law (for example, ethnicity, fitness to work or criminal convictions information). Marsh McLennan collects Personal Data directly from you and, depending on the circumstances and the type of role applied for, recruitment agencies, background check providers, your named referees and occupational health providers. Marsh McLennan retains Personal Data consistent with applicable local law and business practices Please make sure you read through and fully understand our Job Applicant Data Privacy Statement before you submit your application.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.