Job Details San Jose, CA (Remote- Occational travel to customer location) Should have minimum 5-7 years of experience Have at least worked on 3 Oracle Service Cloud (RightNow) implementation project Must have worked on Customer Portal, Customer Script, BUI Extensions Should have good understanding of connectPHP and REST APIs Should have experience in Integrating with other applications Knowledge on modules like CPM, Business Rules, Workspaces/Work Flows, Analytics (Reporting) is desired Good to have experience with Chat module Should have worked on Knowledge Base configuration Good hold on JavaScript is required Job Insights Western Digital