Qualifications and Skills

• Previous experience in a front desk or customer service role is preferred
• Excellent verbal and written communication skills
• Proficient in using Microsoft Office Suite
• Strong organizational and multitasking abilities
• Ability to remain calm and professional in high-pressure situations
• Attention to detail and problem-solving skills
• Ability to work both independently and within a team
• Positive attitude and strong interpersonal skills

Roles and Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct phone calls, taking messages as needed
• Provide information and answer inquiries about the company and its services
• Assist with administrative tasks such as filing, data entry, and managing schedules
• Maintain a clean and organized front desk area
• Handle incoming and outgoing mail and packages
• Manage office supplies and place orders as necessary
• Assist with coordination of meetings and events
• Ensure compliance with company policies and procedures
• Provide exceptional customer service to all clients and visitors