Job Title: Showroom Receptionist

 

Job Description:  We are looking to fill this position immediately. You will be our first contact with the customer. From answering the phones to greeting guests in the showroom, you will lead our customers through the appointment process, creating an exciting experience with an upbeat, positive attitude. While the customer comes first, there will also be administrative duties to assist the executive team.

 

• Part-time including Saturdays


• Our hours are M-F 8-5:30p and Sat 9-1p


• Travel to be less than 10% of the time


• Reports to Marketing Manager

About Us: We are a locally owned residential construction company specializing in niche and specialty products. With over 40 years under our belt, we have developed a reputation of exceeding customer expectations and offering a unique experience.  

 

Specific Duties:

• Answer phone calls, respond to web chats, and greet customers in the showroom


• Keep CRM updated with customer information


• Help to maintain the designers’ schedule with leads


• Engage and excite customers as you lead them through the appointment process


• Assist in following up with unsold leads


• Work with executive team to drive sales and assist with marketing campaigns


• Maintain showroom, making sure things are stocked and tidy

What We’re Looking For:

• Superstar customer service skills and a friendly attitude


• Strong written and verbal communication skills


• Experience using computers, scanners, and other office tech


• Proficiency in Microsoft Office Suite


• 2+ Years in customer service or sales related field