Primary Responsibilities:

To serve food, drinks, and to accommodate guests' needs in a courteous and timely manner following Panera's roles and expectations.



Specific Functions and Duties:

• Prepares and delivers food and drinks to guests and meets or exceeds guests expectations


• Greet guests, answers questions, and makes suggestions regarding food, drinks and service.


• Interacts verbally with all guests creating a friendly and upbeat atmosphere


• Committed to continuous learning and always striving to better


• Takes pride in all aspects of their work, whether making sandwiches, brewing coffees, running the register, baking or cleaning the floors.


• Hears and senses customer's needs and keeps their manager and fellow team members informed on an ongoing basis.


• Give and gets respect – always willing to play their part in making the bakery-cafÌ© a warm and welcoming place


• Recognizes how critical cleanliness and safety are to the quality of the product and the health of the business.


• Takes his/her craft seriously and does everything necessary to create and/or serve quality bread and baked goods that make our customers crave more.

• Ability to wipe down table tops and counters, pick up debris off of the floor, sweep the floor and/or any other cleaning duties required of the position.


• Ability to place plates, utensils, pans and cases on both high and low shelves.


• Capable of using knives, slicing equipment and other food preparation equipment


• Reading, writing, basic math and verbal communication skills required.


• Mobility required during the entire shift.


• Transports boxes and cases up to 30 pounds

• Must be able to stand and exert fast-paced mobility for up to four (4) hours in length.


• Must have good sense of balance, be able to bend and kneel.


• Have the ability to lift items frequently weighing up to 30 pounds.