Company Overview

Gamut HR Solutions is a leading recruitment agency that specializes in matching skilled professionals with the right job opportunities. With a team of dedicated HR experts, we aim to provide the best recruitment solutions to both candidates and companies. Our company is proud to have a small but talented team of 2-10 employees, who are committed to delivering excellent services to our clients.

Job Overview

We are seeking an experienced Hotel Operations Manager to oversee the daily operations of our hotel. As a Hotel Operations Manager, you will be responsible for ensuring the smooth functioning of various departments within the hotel, including front desk, housekeeping, food and beverage, and maintenance. This is a mid-level position requiring 4 to 6 years of experience in hotel operations. The job is located in Hyderabad, Telangana, India and is a full-time position. The salary range for this role will be competitive and based on experience.

Qualifications and Skills

• 4 to 6 years of experience in hotel operations
• Proven track record in managing hotel operations
• Strong leadership and management skills
• Excellent communication and customer service skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Knowledge of hotel management software and systems
• Ability to analyze financial data and make informed decisions
• Strong problem-solving and decision-making skills
• Flexibility to work shifts, including weekends and holidays
• Degree in Hospitality Management or a related field

Roles and Responsibilities

• Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments
• Ensure efficient and effective functioning of all hotel departments
• Implement and maintain high standards of customer service to ensure guest satisfaction
• Monitor and evaluate the performance of hotel staff, providing feedback and coaching as needed
• Manage budgets and financial plans for the hotel operations
• Coordinate with other departments, such as sales and marketing, to maximize revenue and guest satisfaction
• Maintain cleanliness and hygiene standards throughout the hotel
• Address and resolve guest complaints and issues in a timely manner
• Ensure compliance with all health and safety regulations
• Stay updated with industry trends and implement best practices in hotel operations