MANDOTARY

IDFC Bank

Inbond Voice Process

Freshers-3LPA

Exp-5LPA

Hyderabad

Any Graduation

Diploma Not Eligible

Face to face interviews

3 rounds of interview

1 Assessment test

Need Very Good Communications skills

English + Hindi Mandator

Company Overview

Right Fit Resources is a leading HR consulting and recruitment company that serves various industries including BPO, finance, engineering, pharmaceutical, sales & marketing, and more. We provide end-to-end manpower recruitment solutions for fresher and experienced candidates in both blue-collar and white-collar jobs. With a centralized office in Bhubaneswar and a strong presence pan India, we have gained a reputation for delivering customized recruitment solutions and placing candidates in the right companies.

Job Overview

We are looking for a candidate to join our team as an Indouding Voice Proccess for IDFC FIRST BANK. This role involves handling inbound calls from customers, providing them with assistance and resolving their queries. The candidate should have excellent communication skills in both English and Hindi. It is a full-time position based in Hyderabad, Telangana, India. This is a great opportunity for freshers with less than 1 year of experience to kickstart their career in the banking industry.

Qualifications and Skills

• Excellent communication skills in English and Hindi
• Strong interpersonal skills
• Ability to handle pressure and work in a fast-paced environment
• Good problem-solving and decision-making skills
• Basic knowledge of banking products and services
• Attention to detail and accuracy in documentation
• Good computer skills
• Ability to work as part of a team
• Willingness to learn and adapt

Roles and Responsibilities

• Handle inbound calls from customers and provide them with assistance
• Address customer queries and resolve issues
• Maintain a high level of customer satisfaction
• Adhere to IDFC FIRST BANK's policies and guidelines
• Ensure accurate and timely documentation of customer interactions
• Collaborate with team members to achieve targets
• Stay updated with IDFC FIRST BANK's products and services