|
Search Jobvertise Jobs
|
Jobvertise
|
Customer Service Representative Location: US-MN-Lakeville Jobcode: va89k0 Email Job
| Report Job
Americold is Hiring a Customer Service Representative for 2nd shift, 2:30 PM - 11:00 PM
Essential Functions:
Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. Reports customer feedback to management. Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes. Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records. Assures proper invoicing of accounts by verifying computer-generated invoices. Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors Schedule loads as required. Maintain updated reports to ensure all loads are empty and closed. Resolve refused product, over, short and damaged (OS&D) orders. Follow attendance policy, show up for work on time and ready to work assigned shift. Perform other duties as required and assigned.
Qualifications & Experience:
High school diploma or general education degree (GED). 0-2 years of related work experience.
Americold Logistics, LLC
|