Clerks are responsible for tasks assigned to them by their office manager or other department employees. Most of these tasks involve working with company documents and internal and external communications. However, the duties of Clerks may also involve some accounting and inventory work, depending on the business. While duties vary according to the Clerk’s employer and industry, the following tasks are common:

• Updating and storing business files to ensure they are accurate and accessible for other employees
• Typing reports, letters and other business documents
• Sorting mail and responding to it or distributing it to appropriate employees
• Answering telephone calls and emails and redirecting them to other employees when appropriate
• Issuing invoices and following up outstanding payments
• Taking dictations and minutes during meetings
• Making travel arrangements for other company employees’ business trips
• Monitoring office supplies and reporting when stock levels are low to office manage