Salesforce Inc. seeks Technical Account Senior Manager in San Francisco, CA:

Job Duties: Responsible for partnering with assigned accounts, continually focusing on the customer's business goals to improve their overall technical and operational health and realize the maximum value from their Salesforce’s Mulesoft product investment. Be proactive and aware of the customer's key events, needs, potential risks, and value drivers. Leverage Enterprise Integration and B2B integration expertise, develop a deep technical understanding of customer Mulesoft implementation, and share best practices. Act as a point of contact for any major incidents, leading the customer's expectations and communications through resolving such incidents. Also act as the primary technical interface for Mulesoft’s Signature customers and works collaboratively across internal and external stakeholders, including partners and ISVs, as required to address the customers' needs. Help customers achieve their business goals and outcomes on the Mulesoft by coordinating the completion of the Signature Success catalog of services as required for your customer, providing timely, proactive Mulesoft feature guidance based on the areas of interest of your customer, acting as an advisor to your customers for the adoption of new features of Mulesoft's annual release schedules and identifying potential challenges and risks to your customer's implementation, reinforcing to your customer the value in the implementation of technical recommendations for improvement based on Proactive Monitoring Guidance. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option.

Minimum Requirements: Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in related field.

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: (1) Creating and documenting detailed design; (2) Implementing service solutions; (3) Enterprise Service Bus Architecture; (4) Development of Service interfaces; (5) IBM Integration; (6) IBM-MQ; (7) Load testing applications; (8) Core Java; (9) Spring Framework.

Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option.

Salary: $157,373.00 - $194,000.00 per annum.

Submit a resume to Job # 19-4134/ JR267475 via the Salesforce Careers webpage: rb.gy/avqrw or by email at: onlinejobpostings@salesforce.com. Salesforce is an Equal Opportunity & Affirmative Action Employer.