Cleaning With Love (business address 1147 Grant St. ground unit, Vancouver, BC, V6A 2J7, Canada) is seeking an Administrative Assistant / Operations Assistant for work locations at our Squamish and North Shore client facilities. Its a full-time, permanent position, 35-40 hours/week, $28.85/h. 4% paid vacation. We offer extended health insurance after 6 months of employment.

As an Administrative Assistant / Operations Assistant, you will be expected to perform the following duties:

Answering communications of building needs/strata needs/team needs and relating accurate information with our office. Communications include phone calls related to quality assurance/customer service/some soft sales. Respond to emails, texts, voip software etc.
Providing administrative services including mailing, scanning, faxing and copying in order to ensure effective and efficient operations
Organize and manage daily operations
Opening and distributing daily incoming correspondence (both electronic and regular)
Sending monthly quality assurance reports and newsletters to existing customers
Some marketing assistance including updating website; creating new advertising campaigns for soft upselling based on clients unique building needs
Updating our team portal of building vendor events, new chemical and equipment handling processes
Preparing and editing all correspondence, assist accounts payable with auditing of invoices; assistance in compiling complaint reports
Maintaining electronic and hard copy filing system and reports
Working with field manager to audit inventory and order supplies 2 months in advance
Preparing, maintaining and managing interview schedules and correspondence with job applicants
Assisting with hiring new team members and preparing shift schedules for multi segments of teams
Provide ongoing support to clients with biweekly and monthly follow ups via in person and video meetings as needed.
Consistently sets the best example of established company standards, policies and procedures.

Requirements:

Must have some post-secondary courses in office administration;
Must have at least 3 years of admin experience or a combination of post-secondary education and experience;
Must have exceptional phone and customer service skills;
Must have knowledge of Google Workspace or Microsoft Office, CRM, QuickBooks, Social Media
Must be able to type at least 45 50 wpm with very good accuracy rate;
Must be able to work under minimum supervision and must be capable of independent thinking;
Must be able to speak, read and write in English.

To apply, please Send your resume to

No telephone calls, please. Successful and desired applicants will be contacted in the near future for an interview.