Principal Accountabilities

• Build the state of art practice around multi-cloud


• Present capabilities to customers & prospects 


• Create, foster, and instill solution crafting best practices with regional team 


• Work with Product Management to help drive appropriate product enhancements 


• Work with Product engineering, Operations and Service Delivery to enable best of breed practices 


• Collaborate with OCB Professional Services team to complement customer solutions


• Collaborate with Sales team to properly align and prioritize opportunities


• Essential duties:


• Deliver solution to exceed customers/sales expectations


• Perform consultative, solutions based design for prospects/customer who desire outsourced infrastructure options to enhance their own technical capabilities or allow them to focus on their core competencies-


• Pre-sales design and implementation expertise in Enterprise/WAN service integration


• Field technical questions from prospects and clients


• Determine client requirements and provide designs for Internet connectivity, security, IP VPN connections and Managed Hosting solutions


• Provide consultative services based on prospects requirements and available OCB product offerings


• Represent OCB technical capabilities to prospective customers and existing customer base, and influence customer expectations according to product and network management capabilities and constraints


• Present OCB proposed solutions in a professional business environment, demonstrating salesmanship


• Provide post-sale support to installation personnel as needed to clarify service expectations; including providing diagrams, verbal explanation, and written documentation


• Provide technology guidance for internal contacts in Product Management and Marketing, and translate prospective customer requirements into recommendations for new or enhanced products and features


• Ensure compliance with all Policies and Procedures


• Attend company and regional meetings as required, maintain peer relationships and understand and utilize company resources

Position Requirements

• IT experience in relevant field to support building multi-cloud practice from quote to bill


• solid experience and skills in AWS, Azure or GCP 


• Outstanding communications skills, both verbal and written


• Proficient with common office applications, including MS Outlook, MS Excel, and MS Visio


• Excellent organizational, interpersonal, and communication skills (oral, written and presentation)


• Experience performing needs assessments, and making recommendations based on the discovered needs


• Ability to document solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability


• Ability and willingness to share knowledge and expertise among various organizations within the company


• Ability and willingness to take the initiative to facilitate teamwork within the various organizations of the company to serve the customer


• Ability to work in a team environment and demonstrate strong problem solving skills


• Capability to schedule time with flexibility to handle varying workload, and still meet tight deadlines


• Ability to multi-task and work multiple projects simultaneously