We are hiring for India's best B2B marketplace

Required - Inside Sales

Roles and Responsibilities

Revenue maximization and achievement of business targets by improving client

Renewals and Upsells

Act like a consultant to the clients and ensure high level of client satisfaction through

personalized solutions and issue resolutions

Capturing key process and product feedback for client experience improvements

through data analysis and RCAs

Drive quality service demonstrations by team on video meetings

Regular team trainings and audits to maintain service quality

Key Success Factors for an individual

Customer Champion at Heart

Ability to build rapport with customers instantly

Self-starter who likes to build deep process & product understanding

Good team motivator

What the Role offers:

Managing and developing team of 20+ executives and 3-4 team leads

Direct Revenue ownership for 3000+ allotted customers

Building and driving best-in-class servicing practices

Critical skills of a suitable candidate

Excellent Team-handling skills

Good verbal and written communication

Able to multi-task well

Effective decision-making abilities

You can apply if you have

70%+ marks in 10th and 12th

MBA or any equivalent degree from Top tier colleges

Minimum 1-2 years of work experience in team handling roles, preferably in client

servicing and product selling