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Customer Service Representative (Sample) Location: CA-ON-Ottawa Jobcode: 216054 Email Job
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*** Example Only - Not For External Use*** Customer Service Representative (Sample) The customer service representative is responsible for answering calls, providing product information, and helping customers by being informative, empathetic, and eager to quickly solve a customer's problem. Responsibilities: - Respond to customer inquiries in a timely manner
- Resolve customer complaints and provide solutions in a professional and courteous manner
- Provide product information to customers
- Process and ensure accuracy of orders
- Build relationships with customers
Qualifications: - High school degree or equivalent
- Experience in customer support, client services, sales, or a related field
- Excellent communication and interpersonal skills
- Basic computer skills
- Customer-focused for positive customer experience and resolution
We Offer: - $15 - $20 hourly
- Flexible schedule
- Extended health & dental coverage
- Life insurance
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Ottawa, ON
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