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Network Support Engineer Location: BH-Manama Jobcode: u4xa32 Email Job
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VAM Systems is a Business Consulting, IT Solutions and Services company. VAM Systems is currently looking for Network Support Engineer for our Bahrain operations with the following skillsets and terms & conditions: Professional Skills/Experience:
Network and collaboration design for new and existing sites including high- and low-level design Monitoring, updating, and managing collaboration systems, Billing systems, infrastructure systems and its components including servers, switches, routers, appliances, communication medium, etc.. Resolve collaboration/VoIP, network, and telecommunication incidents, troubleshooting and provide remote support to engineers on-site and end users. Working closely with ISPs and vendors to resolve escalated Issues Follow best practices and industry standards to evaluate, improve and enhance current network and collaboration system parameters and component configurations, Provide Systems clean-up, and regular health check Monitor and analyse network performance including bandwidth utilization, traffic and other measures and provide reporting accordingly Vulnerabilities check and follow-up cisco announced bugs and updates System analysis and integration of existing and/or new resources to ensure the maximum optimization of the resources Collaboration Experience: CUCM, UCCX, unity, Cisco IM and Presence, Cisco Jabber, Imagicle Application Suite, Cisco Prime collaboration, IVR, voice mail, IP Telephony, Voice gateway, codecs, etc Infrastructure Experience: Cisco Prime infrastructure, Routing and Switching, PRTG, Cisco ISE, UCS Servers, VM ESXI, WAN/LAN, routing protocols, Visio Network Security and availability experience: Palo Alto, VPN, Sophos, System Backup, disaster recovery, firewalls, and load balancers Follow up and keep updated with latest networking technologies that will be adopted in the enterprise Lead or participate in infrastructure projects
Non-technical:
collect and analyse business requirements and translate them into IT requirements creating and managing annual budgeting, payments and follow-up with finance, ISP and vendors Preparing reports and documentations, user/administrators guide, and walkthrough documents process reengineering and process modelling IT purchasing including purchase requisite, purchase orders Projects and tenders including but not limited to creating tender/project documents, set assessment basis and plan, vendor assessment and selection
Vamsystems
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