Additional Details: If candidate is a GREAT FIT the manager will convert to FTE Admin assistant Handle a busy front desk, and check in and greet visitors to the office. Quick learner Great personality Well spoken Description Responsible for responding to inquiries and providing information to customers calling into a service hotline. Records all customer contact information in a call log. Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customers problem or complaint. Tracks issues escalated for resolution to ensure customer receives a timely response. Must have knowledge of the enterprises business/products and demonstrate strong customer focused skills. Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Required Skills : Systems AnalysisAdditional Skills : Systems Engineer,Systems AdministratorThis is a high PRIORITY requisition. This is a PROACTIVE requisition