Must have Saba MyLearning support experience
Description:
Manage Saba MyLearning ServiceNow ticket queue; process and resolve all L1 tickets, process, resolve or escalate L2 tickets. Follow Saba MyLearning standards for response times, effectiveness and customer service.
Assist with documentation or other small projects as directed.
EXPERIENCE AND QUALIFICATIONS:
Minimum 1 year functional HR or support experience OR Minimum 1 year prior HRIS/HRMS, database or system administration experience required.
Strong oral and written communication skills
