El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows dot the lush, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for todays luxury-seeking guest.

We are seeking a dynamic Assistant Housekeeping Manager effectively and efficiently assist in the daily operations of the Housekeeping Department. Will be responsible for providing quality service to ensure positive guest comments and feedback; demonstrate full knowledge of the hotel layout; and create a safe, comfortable and friendly working environment to enable the team to deliver an outstanding overall level of service. Will work closely with the Engineering Department to maintain effective room and public area maintenance program, and work closely with the front office in order to maintain an effective communication between both departments.

Requirements

Requires extensive Housekeeping leadership experience in a luxury hotel/resort property, effective written and oral communication skills, applied knowledge in creating work schedules, inventory supplies and cost supplies, and knowledge of P&L analysis and variance reports. Must possess the leadership ability to direct, supervise and maintain high morale among staff. Must be bilingual in English and Spanish and have experience in training entry level employees.

Benefits

El Encanto offers a full array of benefits, including medical, dental and vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.

The Company offers paid time off, sick pay, a 401(k) program with Company matching, and an employee assistance program. Team members enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.

The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.