About the Role

The Director Retail Operations will implement a merchandising, operational, and marketing plan to achieve the objectives of the companys retail business plan.

Position Responsibilities

• Oversees all third party retail operators such Marshal Retail outlets, Flying Point, Renee, etc.
• Identifies and recommends new businesses and opportunities for improvement supported by appropriate research and analyses.
• Develops standard operating procedures and policies to provide consistent customer service levels, protect company assets, and elevate team member morale.
• Responsible for budget preparation and re-forecasting.
• Responsible for managing the timely allocation of branded product to the stores.
• Recruit, hire, and train direct reports to meet business objectives
• Participate in the development of vendor relationships and negotiations.
• Oversees all aspects of inventory management through effective merchandise planning, execution and inventory strategies for Ocean owned retail.
• Conduct scheduled meetings with store owners/management to maintain effective communication.
• Promote retail area as needed, (i.e. collaborate with the Marketing Department on promotional programs) and work together with retail partners to build profitability and raise service standards.
• Develop and maintain an up-to-date information database of all inventory to include creation, deletion, updates, and product roll out implementation for ocean owned retail.
• Perform all other related and compatible duties as assigned.

Essential Functions

• Must have ability to sit and work from a computer for extended periods and effectively use a computer keyboard.
• Must be able to stand at copier workstation.
• Must be able to twist and bend while standing and sitting in order to access files at desk and in file cabinets.
• Must have the manual dexterity to allow for inputting of data into computer software and be capable viewing computer monitors for extended periods of time.
• Must be able to read fine print areas of invoices and contracts.
• Must be able lift up to 25 lbs.
• Exposure to casino related environmental factors, including but not limited to second hand smoke, excessive noise and stress related to servicing customers in a fast pace environment.
• Ability to work holidays, weekends, as well as flexible shifts and/or unusual hours.

Whats Required

• Ability to effectively communicate in English (Read, Write, Speak & Understand)
• Degree in Hotel or Business Management required.
• A minimum of 5 years multi-unit retail operations or merchandising experience
• Strong planning, communication, organizational and supervisory skills
• Must have thorough knowledge of all Microsoft Office applications, including Outlook.

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off