• Consumer products manufacturer with a proven track record of success. Been in business for 18 years and have been growing between 20-30% year after to year.
• Due to growth, expansion and promotion, the organization is hiring for an E-commerce Operations Manager to oversee all ecommerce customers
• We have placed several employees with this organization in various department, and they are described as a relaxed, fun, entrepreneurial environment that sells a creative product sold to E-commerce retailers nationwide
• Looking for an intelligent, proactive professional excited about a culture of continuous improvement.
• People with a track record of innovation and achievement, succeed and thrive in the environment.
• This role will enjoy upward mobility, a chance to grow to a Director role
• Local candidates only
• Hybrid role

Benefits:

• Base salary is based on education and experience + bonus + other perks
• Medical, dental, vision and 401K
• Unlimited growth potential
• Entrepreneurial environment with the opportunity to create and develop the department
• Summer hours
• Hybrid role
• Work-life balance
• Flexible hours
• Good vacation package

Summary

• We are looking for an ambitious, self-starter to lead the e-commerce team
• Focus on managing and execution for ecommerce operations day to day management and projects including new product launches, improving sales by looking at competitors and seeing how to improve, and other special projects.
• Lead strategy for new and emerging accounts including assortment, pricing, merchandising, positioning and trade spend.
• Be a game changer to elevate current processes across ecommerce platforms and growth opportunities and bring significant sales growth and profitability to the business!

Responsibilities:

• Lead customer relationship management and strategy for all new & emerging e-commerce retailers & customers including Retail sites (Walmart, Target, Dicks, Sams, Costco), Amazon, and other emerging channels.
• Oversee day to day operations across all e-commerce emerging channels including pricing strategy, promotion, and trade strategy, merchandising and oversee forecasting for each account
• Own all aspects of e-commerce reporting directly to the CEO
• Establish & own new product launch and/or new partner launch timelines. Manage operations execution across the marketing team.
• Recommend and initiate optimizations that drive operational efficiencies and/or an enhanced customer experience
• Direct P+L responsibility for all National Accounts, growing relationships with existing accounts, developing product, pricing and promotional strategies for each account
• Conducting routine competitive analysis and providing SWOT analysis at the account level
• Providing operational and customer service support as needed

Requirements

• BS/BA degree in Management, Sales, Operations or related field
• 5-10+ years of experience in ecommerce account management / operations management or other similar role, MUST HAVE E-COMMERCE

EXPERIENCE

• Prior industry experience in consumer products
• Experience managing cross-team projects and execution
• Outstanding communication (both verbal and written)
• Proven track record of strong relationship management skills
• Ability to make an impact: Join a rapidly growing and entrepreneurial-spirited team at a pivotal point to positively impact the industry.
• Opportunities to grow: Advance within company quickly based on outstanding performance.
• Problem solver and a person who can creatively come up with new solutions to expand business and increase sales through excellent account management
• Enjoys working in a fast paced entrepreneurial, fast growth, fun, creative, Start-up feel, cpg environment
• Systems savvy able to learn new systems and experience with MS office is required
• Exhibit excellent written and oral communication skills
• Must be Pro-active, problem-solver, creative, self-directed, go-getter, driven, organized, excellent leader, detail orientated, and self-motivated

Benefits

Benefits:

• Base salary is based on education and experience + bonus + other perks
• Medical, dental, vision and 401K
• Unlimited growth potential
• Entrepreneurial environment with the opportunity to create and develop the department
• Summer hours
• Hybrid role
• Work-life balance
• Flexible hours
• Good vacation package