Minimum Qualifications
1. Master's degree in Nursing, Business, Health Care Administration or related field. Of two degrees, one must be in Nursing.
2. Seven years of progressively more responsible clinical experience which may be concurrent clinical and/or progressively more responsible management experience.
3. Licensed to practice as a Registered Nurse (RN) in the state of Michigan.
Skills Required
1. Analytical ability to create solutions to difficult administrative, technical or human situations, to anticipate and resolve a broad range of issues and concerns on multiple, sometimes unrelated, topics, to determine the need for process development and refinement, to independently evaluate situations and outline ramifications of multiple solutions or options, to recommend goals for a function/area and understand when intervention in current work processes must occur to ensure successful delivery of service.
2. Communication and interpersonal skills for contacts with internal and external customers/stakeholders to obtain and interpret a variety of information based on knowledge of departmental practices, DMC policies and programs and specific technical and regulatory knowledge. Discretion must be exercised in deciding what and how to communicate; conflict resolution skills must be exercised where policy issues are concerned both within the functional area and interdepartmentally. Diplomacy, tact and listening skills are required. Ability to read, interpret and write technical materials.
3. Broad technical knowledge of the administration and operations of healthcare functions and facilities including human, legal, technological, fiscal and customer aspects of the delivery of care.
4. Project management skills including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner.
5. Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support.