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HR Technology Solutions Architect
Location:
US-FL-Jacksonville
Jobcode:
S22140-6911-04202023-582171
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Workday Solutions Architect (Functional)

Location: 100% Remote

6 Month Contract with Possible Extension

20 hours/week to start then will be full time 40/hr weeks

needing someone with deep understanding of the functionality of Workday, but also with the capability to make strategic decisions, challenge current business processes, and think holistically about how to best design the system (not just solve for one off items but identifying the root case and solving more holistically).

Additional Responsibilities include:

  • Audit core business processes and system configuration and align with Employee Experience guiding principles and third-party heuristic analysis
  • Provide prioritized recommendations for system optimization opportunities and a deployment plan for taking action on future state enhancements across multiple HR solutions
  • Collaborate and partner across HR teams to understand business needs and to assess configuration feasibility and impact to other business processes, integrations or security
  • Define, at an architectural and design level of detail, technical solutions aligned with business opportunities and implementation best practices for Service Delivery and Core HCM, Workday Extend and ServiceNow HR Portal
  • Provide expert level knowledge of both Workday and ServiceNow HRSD core principles and work diligently to overcome foreseeable challenges, staying up to date on any system updates and changes
  • Maintain data accuracy and integrity within the system through regular review and audits; where necessary, conduct root cause analysis and provide solution recommendations to resolve identified data quality issues
  • Resolve issues related to workflow and configuration updates
  • Coordinate with Business Technology and HR when additional technical support is needed
  • Evaluate new releases and update functionality accepted
  • Work with Solution Administrators and HR COE and Product Teams to evaluate processes and to identify and ways to improve them and optimize in both ServiceNow and Workday platforms
  • Manage and execute release testing for both functionality and user roll-out across HR technology architecture
  • Contribute to continual improvement of Workday and ServiceNow, as well as other workforce technology solutions
  • Create and deliver process and system training to Workday and ServiceNow Solution Analyst Teams
  • Qualifications

  • 3-5 years of ServiceNow functional experience
  • 3-5 years of Workday functional experience
  • Consulting experience as a key technical resource leading the development and delivery of ServiceNow across complex, multi-division environment
  • Proven experience in business analysis and process improvement with strong attention to detail
  • Preferred Qualifications:

  • ServiceNow HRSD solution certification
  • Workday HR platform certification
  • Knowledge, Skills, and Abilities:

    • Fundamental understanding of key technologies relevant to the ServiceNow integration solutions, including SSO, SAML, SSL, and Web Services
    • Strong verbal and written communication skills
    • Ability to manage small projects
    • Ability to prioritize workload and provide timely follow-up and resolution
    • Ability to understand business priorities and align technology opportunities

    Stellent IT LLC

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